Terms of Service

1. Acceptance of Terms

By accessing and using VantaCare Systems' website, platforms, and services, you agree to be bound by these Terms of Service. If you do not agree, please do not use our services. These terms constitute a binding agreement between you and VantaCare Systems.

2. Use License

We grant you a limited, non-exclusive, non-transferable license to use our platforms and services for lawful purposes only, in accordance with the terms of your service agreement. You may not:

• Use our platforms for unlawful purposes or in violation of applicable laws
• Attempt to unauthorized access systems or data
• Interfere with platform operations or security
• Reverse engineer, decompile, or attempt to discover source code
• Transfer your license to third parties without permission
• Use our platforms to develop competing services

3. User Content & Data Ownership

Your Data is Yours: You retain full ownership of all data you input into our platforms (patient information, organizational data, etc.). You grant VantaCare a license to process, store, and transmit your data solely to provide services to you.

Our Content is Ours: All content we create (custom code, design work, documentation) remains the property of VantaCare Systems unless a separate work-for-hire agreement specifies otherwise.

4. Healthcare Disclaimer

Not Medical Advice: VantaCare platforms are designed to support healthcare delivery and care coordination. They are not a substitute for professional medical advice, diagnosis, or treatment. We do not provide medical services or make clinical decisions.

Clinical Responsibility: Healthcare organizations using our platforms remain responsible for clinical decision-making, patient safety, and regulatory compliance. Our platforms are tools to support your workflows—they do not replace clinical judgment.

Emergency Disclaimer: VantaCare Systems is not an emergency service. If you need immediate medical assistance, contact local emergency services or dial 911.

5. Intellectual Property Rights

All materials on our website and within our platforms—including text, graphics, logos, images, code, and documentation—are the intellectual property of VantaCare Systems or our licensors, protected by copyright and trademark law. You may not reproduce, distribute, or transmit any content without written permission.

6. Limitation of Liability

To the fullest extent permitted by law, VantaCare Systems shall not be liable for:

• Indirect, incidental, or consequential damages
• Loss of data, revenue, or business opportunities
• Patient outcomes or clinical results
• Third-party actions or unauthorized access

Our total liability is limited to the amount you've paid us in the past 12 months. This limitation does not apply to personal injury, death, or gross negligence.

7. Indemnification

You agree to indemnify, defend, and hold harmless VantaCare Systems from any claims, damages, or costs arising from:

• Your violation of these terms
• Your use of our platforms in violation of law
• Your breach of a service agreement
• Your misuse of data or unauthorized disclosure

8. Termination

We may terminate your access to our platforms if you violate these terms or applicable law. Upon termination, your right to use our platforms ceases immediately. We may retain data as required by law or contractual obligation.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content, accuracy, or practices of external sites. Your use of third-party websites is governed by their terms and privacy policies.

10. Modification of Terms

We reserve the right to modify these terms at any time. Material changes will be communicated via email or notice on our website. Your continued use of our services constitutes acceptance of updated terms.

11. Governing Law & Jurisdiction

These terms are governed by the laws of the United Kingdom. Any disputes shall be resolved exclusively in UK courts. You consent to jurisdiction and venue in UK courts.

12. Severability

If any provision of these terms is found to be unenforceable, that provision shall be severed and the remaining terms shall remain in full force and effect.

13. Entire Agreement

These terms, along with any service agreements, privacy policy, and business associate agreements, constitute the entire agreement between you and VantaCare Systems and supersede all prior agreements.

14. Contact Us

For questions about these terms:

VantaCare Systems
THE BRENTANO SUITE Solar House, 915 High Road
LONDON - N12 8QJ United Kingdom (GB)

+14842666976
contact@vantacare.systems